8450 Lander Ave. Hilmar, CA 95324

UG Fitness Studio Policies

STUDENT CANCELLATION

Class attendance is not guaranteed unless you book a class.  If you cannot attend class you must cancel your booking 4 hours prior to the start of class.  Any cancellation within the 4 hour window or absence will result in a late cancel fee of $5.  One freebie will be allowed.

 

 

CLASS CANCELLATION

 

Under Ground Fitness Studio reserves the right to cancel a scheduled class 2 hours prior to start time if there are less than 2 students signed up.  You will be notified by email and text of the cancellation if you’re enrolled in the class.  Class cancellation will be reflected on the schedule.

SALES AND REFUNDS

All sales are final and no refund will be issued once your Membership or Class Pack has been used.

 

Class Packs and Memberships are non-transferable.  Expiration dates will be enforced.

 

If you are not happy or satisfied with your purchase, please contact us to discuss your situation.  We will try to accommodate your concerns.

WHAT TO WEAR TO CLASS
Pole Classes
We recommend you wear form fitting workout apparel i.e. shorts and a tank top/t-shirt.  Shorts allow bare legs which will help you grip the pole.

Absolutely NO NUDITY!!
Pole classes can be done with bare feet but stilettos are highly recommended!
Please remove all arm/finger/belly jewelry prior to class.
Please do not apply any lotion on the day of your pole class (slippery!!)
Warm up mats are provided (and yes, we do clean them thoroughly!)

Aerial Silks/Hoop/Hammock Classes
Please wear snug leggings (to calf or ankle) and a form fitting t-shirt (covering the midriff and the underarms).
Aerial classes are performed bare footed – no shoes please. We do recommend that you wear socks for hammock classes.
Please remove ALL jewelry prior to class (snags the fabric!)
Please insure that your clothing does not have any zippers, studs, or buttons that can snag the aerial fabric.
Warm up mats are provided (and yes, we do clean them thoroughly!)

 

PICTURES & FILMING

We encourage people to share video & photos of themselves at Under Ground Fitness Studio. We allow the use of photography and video to track your progress, review your moves and share on social media.

You may film yourself during designated times during class and must get permission to film the instructor or other students.  Please respect other students’ privacy.

(Please be sure no other students are in the background of your pics/videos without their permission).

The studio reserves the right to share class videos on social media and repost student content.

POLE PLAY, HOOP PLAY, AND HAMMOCK PLAY

Pole, Hoop and Hammock Play are available during designated times.  It is community play time.  It is a time to use the Studio equipment to practice skills you have learned in class.  You must share space, poles, and apparatuses with others and comply with staff’s requests.  There is no instruction taught during this time. Please only work on what you have learned in class.             Absolutely NO TEACHING OTHER STUDENTS!

AGE REQUIREMENTS
You must be 18* and over to attend our POLE classes.
Anyone over the age of 18* may attend any of our Aerial, Dance, or Fitness classes.

We will be hosting special Teen Workshops (Age 14-17) for Hoop and Hammock.

If you are under the age of 18, we require parental consent.
A parent/guardian needs to come into the studio for the first class, so they can sign the release form with a copy of their ID for insurance liability purposes.
Attendees under 18 may sign up for class and complete the online liability waiver (signed by parent). Please be sure you are accompanied by your parent when coming in for your first class.

ALCOHOLIC BEVERAGES
No alcohol is allowed to be consumed before any physical activities at the studio.
If you are intoxicated when arriving to our studio, you will not be allowed to participate in class and will lose your class credit.

FOOD & BEVERAGES
Food & beverages with the exception of bottled water are not allowed on premises.

LATE POLICY
STRICTLY ENFORCED
IF YOU ARE MORE THAN 5 MINUTES LATE TO CLASS, YOU HAVE MISSED YOUR CLASS AND WILL NOT BE ABLE TO JOIN THE CLASS LATE.
Please do not disrupt the current class in session if you are more than 5 minutes late to class – you will NOT be admitted and your class credit will be forfeited or a late cancel/no show fee charged.

STUDIO CONDUCT
Participation in phone conversations, texting, and social media will not be allowed during class.
Please step into the lobby for phone calls or any other phone usage.
Street shoes must be removed and placed in cubbies when in studio.
Pets are not allowed on the premises.
Children are not allowed in the studio for liability reasons.
Observation of a class is not allowed without prior management approval.
Please do not bring guests to wait for you in the lobby.
We will not tolerate disrespect of other students and their personal space – such behavior will result of removal from the studio.